client

 PRIVACY POLICY

Effective Date: 28 February 2026
Developer: Massoni App 3
Contact Email: urbanusofficial@gmail.com


1. Introduction

URBANUS ("we", "our", or "us") operates a ride-hailing platform that connects users with independent drivers. This Privacy Policy explains how we collect, use, and protect user information.


2. Information We Collect

a) Personal Information

  • Full Name

  • Phone Number

  • Email Address (if provided)

  • Profile Photo (optional)

b) Location Information

  • Precise GPS location (for booking and ride tracking)

c) Ride Information

  • Pickup and drop-off locations

  • Trip history

  • Payment details (if applicable)

d) Device Information

  • Device model

  • Operating system version

  • App version


3. How We Use Information

We use collected information to:

  • Provide ride-booking services

  • Match users with drivers

  • Enable real-time ride tracking

  • Improve app functionality

  • Ensure safety and prevent fraud


4. Data Sharing

We may share:

  • User location and trip details with assigned drivers

  • Data with service providers (e.g., hosting, maps, payment processors)

We do NOT sell personal data.


5. Data Security

We use secure servers and encryption in transit (HTTPS) to protect user data.


6. Data Retention

We retain data as long as necessary to provide services and comply with legal obligations.


7. Account Deletion

Users may request account deletion by emailing:

📧 urbanusofficial@gmail.com

Deletion requests are processed within 7 business days.


8. Children's Privacy

URBANUS is not intended for users under 18 years of age.


9. Changes to This Policy

We may update this Privacy Policy from time to time.

 

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