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PRIVACY POLICY
Effective Date: 28 February 2026
Developer: Massoni App 3
Contact Email: urbanusofficial@gmail.com
1. Introduction
URBANUS ("we", "our", or "us") operates a ride-hailing platform that connects users with independent drivers. This Privacy Policy explains how we collect, use, and protect user information.
2. Information We Collect
a) Personal Information
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Full Name
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Phone Number
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Email Address (if provided)
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Profile Photo (optional)
b) Location Information
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Precise GPS location (for booking and ride tracking)
c) Ride Information
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Pickup and drop-off locations
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Trip history
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Payment details (if applicable)
d) Device Information
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Device model
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Operating system version
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App version
3. How We Use Information
We use collected information to:
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Provide ride-booking services
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Match users with drivers
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Enable real-time ride tracking
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Improve app functionality
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Ensure safety and prevent fraud
4. Data Sharing
We may share:
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User location and trip details with assigned drivers
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Data with service providers (e.g., hosting, maps, payment processors)
We do NOT sell personal data.
5. Data Security
We use secure servers and encryption in transit (HTTPS) to protect user data.
6. Data Retention
We retain data as long as necessary to provide services and comply with legal obligations.
7. Account Deletion
Users may request account deletion by emailing:
Deletion requests are processed within 7 business days.
8. Children's Privacy
URBANUS is not intended for users under 18 years of age.
9. Changes to This Policy
We may update this Privacy Policy from time to time.